Why am I not receiving alarm recordings while using FTP?
Overview: This article will introduce the troubleshooting tips to resolve no alarm recordings while using FTP.
Follow the troubleshooting steps below to resolve any issues experienced with FTP recordings during alarm events. Step 1: Check to confirm that the alarm settings are configured properly on the camera. Click here for instructions on how to setup alarm recordings on FTP Step 2: Verify that the FTP settings have been properly set and that the configuration passes the test by clicking on the Test button and waiting for the Success result from the camera.
Step 3: Verify that the FTP account has the privileges to read and write permissions of FTP services/protocols.
Step 4: Verify that there is enough storage space available for video recordings.
