Foscam is fully committed to providing customers with a safe and reliable experience with our products and services. With each product we have taken security precautions to protect your privacy and information from intrusion and unauthorized access. Foscam prioritizes the security of our customers’ information and will react immediately as soon as a security vulnerability is discovered. For your protection we strongly advise users to modify their default camera username and password as well as update their camera to the latest secure firmware.

In order to keep your Foscam cameras secure and prevent various types of hacking and unauthorized access, please ensure to follow the steps outlined below:

1. Make sure your camera has the latest firmware installed. This firmware protects against various types of online hacking and unauthorized access. You can download the latest firmware at https://www.foscam.com/downloads/index.html

2. Never use the default username or password for your Foscam camera. Once your camera is installed, it is imperative to change both the default username and password. (The same applies for any device you connect to the internet, such as your router or home automation system.)

3. Choose a username and password that is at least 8 – 10 characters or longer. Try to use a combination of lower-case and upper-case letters as well as numbers and special characters.

4. Change your default port to a port in the 8100 or greater range. Hackers often target default ports and you do not want to make yourself an easy target. By using a non-standard port it will make it more difficult for hackers to find your camera.

5.Check the logs of your Foscam cameras often. Foscam cameras have embedded logs which allow you to see exactly which IP addresses are accessing the camera. You will be able to tell if an outsider has gained access to your camera.

If you have any questions, please do not hesitate to contact us. Our technicians are available 24 hours per day and 7 days per week. You can reach us at:

Email: support@foscam.com